Return Policy

Returns are accepted within 10 days of receipt of your order. ShannonLoren will replace or reimburse the individual the full cost of the item if the product was received damaged or defective. We will pay normal ground freight for the return. Please call or email us prior to returning the merchandise to obtain shipping information and Return Authorization Number.

Phone: 248-544-9600
Email: Branding@ShannonLoren.com

No refunds will be issued for unauthorized returns. No C.O.D. returns will be accepted.

Please send all authorized returns to:

ShannonLoren
Attn: Return Authorization #_________
1384 Piedmont Drive
Troy, MI 48083